Returns & Exchanges
At The Wood Veneer Hub, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused and resalable products. Simply ensure items are in their original packaging to qualify for a full refund or exchange.
Initiate Your Return
Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Carefully repackage the wood panels or veneer sheets in their original protective shipping materials to prevent damage during transit.
Ship the Items
Affix the provided return label or use a tracked courier service to send the package back to our central distribution warehouse.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing